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  • Hackett Conducting Performance Study in Learning and Development

    Global strategic advisory firm The Hackett Group is in the midst of a performance study designed to identify and explain trends in the learning industry.

    Published:

    Apr 7, 2008
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  • Training Must Mirror an Emphasis on Customer Service Excellence

    Organizations must provide training and development opportunities to coach employees on a satisfying customer service experience.

    Published:

    Apr 2, 2008
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  • Speaking the Corporate Language: Measuring ROI

    Training budgets may be on the chopping block if learning executives are unable to communicate the value of that training to the C-suite.

    Published:

    Apr 2, 2008
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  • Balancing Print and Digital Media

    Learning professionals now can deliver content more flexibly and at a lower cost. It all comes down to finding the right balance between print and digital forms of media.

    Published:

    Mar 31, 2008
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  • Building a Learning Culture

    What exactly is a learning culture? How do you know if your company has such a culture? And perhaps most importantly, how can you create one?

    Published:

    Mar 28, 2008
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  • Accelerated Development

    We need skilled workers, and we need to accelerate the development of our new and existing people to ensure they can take on new roles faster.

    Published:

    Mar 28, 2008
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  • Merrill Lynch: Bullish on Mobile Learning

    Many employees at Merrill Lynch are working long hours outside of the office. Because of these circumstances, the company has turned to mobile modalities to deliver learning.

    Published:

    Mar 28, 2008
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  • Making Learning Count

    Hope Greenfield’s tenure at Lehman Brothers mirrors the progression of the corporate learning industry.

    Published:

    Mar 28, 2008
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  • Learning’s Impact on Talent Flow

    With the flow of talent between organizations on the rise, more enterprises will turn to their learning functions to help retain the best people.

    Published:

    Mar 28, 2008
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  • Steelcase: Using Downtime to Your Advantage

    It’s important for companies to use any respite as an opportunity to advance and improve a sales staff’s skills, as Steelcase did just a year ago.

    Published:

    Mar 28, 2008
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