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SwedishAmerican Health System: Importing Learning Processes
SwedishAmerican Health System, a nonprofit organization with 15 facilities in northern Illinois and southern Wisconsin, has to educate about 3,000 employees on new techniques and products in the field of medicine, changing government and industry relations, and company policies and procedures. The health care company’s structure and available resources for workforce learning present further challenges…
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Critical Characteristics for CLO Success
The CLO’s role in the company is still fluctuating, but best practices are emerging. To earn a seat at the executive table, learning leaders must take a proactive stance and shape their own futures.
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Boeing’s Bonnie Stoufer Helps Learning Take Flight
Boeing jetliners carry millions of passengers around the globe on a daily basis. Bonnie Stoufer, vice president for learning, training and development at Boeing, helps learning take flight for a workforce of 155,000.
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Learning: The Non-Traditional Approach
This past fall, the Boston Red Sox won their first World Series in 86 years. Up-and-coming baseball general managers have followed a unique strategy that correlates to a model for next-generation learning leaders
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Developing and Leading Effective Global Teams
Today’s teams often work across time zones, performing at high levels and adapting to escalating demands. Competency management, personalized learning and virtual environments can help global teams make an impact.
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Addressing the Perils of Lost Knowledge and an Aging Workforce
“Time waits for no one,” goes the old saying, but the march of time is soon going to be a problem for businesses and governments around the world. It’s one thing for individuals to get old—there’s no way around that, in spite of shows like “Extreme Makeover.” But it’s another thing when employees at entire…
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Peak Performance
A tale of three business leaders with one thing in common: First, there’s the chief learning officer, or similarly titled executive, in an organization’s learning division. CLOs work daily to develop, grow and maintain crucial skills. Then, there’s the human resources executive. HR leaders ensure the company is staffed at the right levels, and that…
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20 Frequently Asked Questions About ROI
The Corporate Executive Board reports that almost 80 percent of major learning organizations want to use return on investment to measure their success. This month, Jack Phillips answers 20 frequently asked questions about ROI.
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Corporate Universities: Transforming Learning, Accelerating Results
For any corporate university to succeed, it must create value for the enterprise it supports. To build the organization’s market performance, learning must select a value proposition and deliver results.
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Steelcase University: Value Proposition and Process
Steelcase Inc. is a global work effectiveness company whose knowledge, products and services enhance the quality of people’s lives in work environments. In 2000, Steelcase opened the doors to Steelcase University, which provides strategic learning and development support enterprise-wide. With the creation of the university, corporate learning became centralized so development processes could be replicated…







