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20 Frequently Asked Questions About ROI
The Corporate Executive Board reports that almost 80 percent of major learning organizations want to use return on investment to measure their success. This month, Jack Phillips answers 20 frequently asked questions about ROI.
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Building Leadership Skills for 2005
Each new year brings with it the inevitable resolution-making—but not just by individuals. Organizations are busy creating goals and highlighting areas for development, as well as planning budgets and strategies to guide enterprise activities in the comin
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GE Consumer Finance: Expanding Global Training, Expanding Business
As vice president of training and development for GE Consumer Finance, Ginny Ertl is responsible for creating a global learning community. With her help, 32,000 employees help bring good things to light.
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Manager’s Quiz: Are You a Coach or a Referee?
If you’re a manager-coach, you’re ensuring that your employees are experiencing as much success as possible. If you’re a manager-referee, you’re waiting for your staff to make mistakes so that you can run interference, call a penalty and tell the person w
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Leading Business Change: Gold Award
Kevin Wilde Vice President and Chief Learning Officer General Mills When the opportunity came in 2001 for General Mills to acquire long-time rival Pillsbury, Vice President and Chief Learning Officer […]
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Leading Business Change: Bronze Award
Jane Dowd Chief Learning Officer Evanston Northwestern Healthcare As head of learning and development, Evanston Northwestern Healthcare Chief Learning Officer Jane Dowd played a major role in changing the record-keeping […]
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The CLO’s Critical Role: Nine Areas for Action
After presenting chief learning officers with a self-assessment in his last column, Jack Phillips offers nine action areas to help improve the learning organization and connect it to business goals and strategy.
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Technology-Driven Development Pathways
Organizational development has been an on-again, off-again trend, but it is still an important consideration in learning. CLOs leverage technology to develop the organization and drive the business forward.
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Jane Hutcheson: Banking on a Learning Culture
Today’s learning must keep up with business demand and strategy. As vice president of learning and development for Toronto Dominion Bank Financial Group, Jane Hutcheson ensures education is a top-priority investment.
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Kathy Sutter: Creating a Balanced Toolkit for Learning
Office Depot offers endless rows of colorful pens, folders and gadgets designed to make working easier, more organized and efficient. A former schoolteacher for grades 4-8, Kathy Sutter, vice president of leadership development and global learning for Off
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
Performance Management
Performance management is an ongoing process of evaluation between employee and manager. These conversations often include progress on strategic goals, measures of success within the business and two-way feedback.
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