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Workforce Performance Improvement: Impacting Business Goals
As learning and HR move beyond traditional roles to focus on workforce performance, traditionally transactional departments must become strategic functions. Learning leaders can follow nine steps to achieve business results.
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Skills for Tomorrow’s Leaders
The enterprise education industry has hundreds, perhaps thousands of answers to all manner of learning and development questions. E-learning and online learning provide point-of-contact information in a cost-effective and easy-to-update format. Classroom
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Bob Mann: Harmonizing Learning at UBS
UBS harmonizes its multiple lines of business through strategic objectives of client focus, entrepreneurial leadership and organic growth. Bob Mann, global head of learning and development, makes sure the workforce stays in tune.
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AT&T’s Golden Age of Training
Before the term “corporate university” was common, AT&T had one. Now that the telecommunications giant has merged with SBC, a former learning professional from the company takes a look back.
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Innovative Talent Management Strategies
Despite a 5.2 percent U.S. unemployment rate, there is an acute shortage of talent. That talent consists of researchers, manufacturing specialists, engineers, educators, executives and others who can produce between 10 percent and 20 percent annual growth, or make the difference between profit and loss, according to a recent study from Deloitte Research. These individuals…
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The Changing Face of Simulations
Performance simulations can deliver dramatic results—from increasing customer satisfaction to decreasing the time needed to handle a help-desk call. As these tools evolve with technological changes, CLOs must adapt as well.
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Reporting Results: Managing Measurement
The ability to provide valid measures of success for any learning program is key to achieving support for future initiatives. Knowledge training and assessment programs can provide data in multiple formats to transform learning business operations.
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Randstad: Demonstrating Success in Learning
International staffing firm Randstad Holding, which connects approximately 250,000 provisional personnel to businesses in 17 countries every day, touts the motto, “We put people to work.” A corollary of that adage might be, “We prepare people for work.” The organization has provided professional learning programs for more than a million temporary employees, as well as…
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Inova Health System: Learning for Healthy Leadership
The Inova Health System in northern Virginia consists of more than 14,000 employees, multiple hospitals and 33 separate facilities that serve patients with more than 1,500 licensed beds. The Inova Learning Network (ILN), under the guidance of Assistant Vice President of Talent Management and Chief Learning Officer Marcia B. Riley, is focused on creating an…
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SCI: Dignity and Service Start With Learning
Service Corporation International (SCI) is the largest provider of funeral, cremation and cemetery services in North America. More than 20,000 employees across North America compassionately help more than 600,000 families every year through very difficult times in their lives. Pursuing a best-in-class workforce through education helps SCI deliver dignified service. “We’re in the people business,”…
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
Assessment and Measurement
The performance of a business or talent team can be measured and evaluated based on the organization’s talent management programs, retention rates, industry innovations and its ability to adapt to change.
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