By now, it is a cliché to say that the rise of the Internet, e-mail and World Wide Web a decade ago revolutionized virtually every field of human endeavor. During the first half of that decade, early adopters experienced problems that today
Determining the return on investment (ROI) for training programs can be one of the most difficult, yet necessary, responsibilities of the chief learning officer. Senior management wants to know that its investment in training is contributing to the succes
You don’t need me to tell you that collaboration is key to your way of doing business. That’s a lesson that most of us learned early in our careers, and I’d wager learning executives like yourselves were early adopters. Executives and managers all interac
Be at the planning table. Demonstrate business impact. Increase shareholder value. Impact the balanced scorecard. These are the words I continue to hear from the leaders of learning and development. Wall Street expects companies to grow their profitabilit
Imagine being at the helm of a good-sized sailing yacht. The calm has given way to strong wind gusts, fog and stormy seas. You must rely on the skills of the crew, limited resources, navigation equipment and common sense to safely guide you and your crew
Corporations attempting to implement aggressive revenue growth goals find it necessary to work powerfully from within to implement the changes that will bring these goals to reality. Creating change, managing change, directing change—these are the actions
In today’s volatile economy, corporations are continually looking for innovative ways to enhance shareholder value and improve bottom-line results. While there have been a variety of strategies implemented to achieve these goals, successful organizations
A more effective way of transferring what was learned during training to on-the-job performance may require a change in the way we think about what learning is. For many, learning is defined as “acquiring new knowledge.” In today’s results-oriented world,
Welcome to Chief Learning Officer magazine. I returned from my sabbatical just in time to read the first issue. The magazine has certainly carved out a stimulating dialogue between CLOs […]
“The most valuable asset of a 21st-century institution, whether business or nonbusiness, will be its knowledge workers and their productivity.” – Peter Drucker, “Management Challenges for the 21st Century”


