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Chief Learning Officer for What?
In charting a new course for the chief learning officer, many complex issues should be addressed and indeed the position should be the most productivity-critical one within an organization. The following areas include some that are often neglected and oth
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Talent Management: Valuing Human Capital
It is the job of the learning organization to mold individuals to maximize their potential, to help employees find their true talents and leverage them on the job, and to arm the workforce with the knowledge and skills necessary to perform in an exception
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Engaging the Body
In the world of training and development, there is a lack of focus on the body in the performance equation. Once it’s acknowledged that energy is every company’s most important resource, suddenly the body becomes business-relevant, as all energy driving b
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Kevin Wilde: Providing Food for Thought at General Mills
If you work with kiddie cereals and yogurt for a living, it pays to have a sense of humor and a sweet tooth. If you’re responsible for educating 27,000 employees worldwide, it also pays to have a flexible attitude and a committed plan for training and de
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Why Training Spending Levels Don’t Matter Anymore
Training expenditure is a metric still used by many human resources and training professionals, as well as some market evaluators, to measure the value that enterprises place on education and training. However, it is known that training expenditure per person is not an indicator of: Access to training for employees. The quality of the training.…
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Verizon: Calling on Learning Success
Verizon is the largest provider of wire-line and wireless communications in the United States, with 139 million access lines and 36 million wireless customers. The company has more than 167,000 employees with over 80,000 in critical field-service position
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Risk-Mitigation Strategies to Increase Learning ROI
One sign of the increasing impact and scope of corporate learning today is that CLOs are starting to focus on risk-mitigation strategies. Budgets are being scrutinized, and learning executives are being asked to show a clear return on investment. With inc
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Learning Investments: More for Less
In the dot-com days, many companies were willing to invest more to get more. Companies would invest in changing a process to improve customer satisfaction, even if it took more labor hours. They would purchase more capable technology, even if it cost more
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Managing Intangible Assets Represents Opportunity for Learning Leaders
Since the middle of the 20th century, the developed world has experienced a substantial shift from manufacturing-based economies to a global services- and knowledge-driven economy. Along with this shift has come a shift in valuation for large enterprises.
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The Challenges and Benefits of Outsourced Learning
More and more companies are turning to an outsourcing strategy for functions that do not directly contribute to mission-critical strategies that drive the success of the business.







