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Change Management: Resilience Training
Smart businesses know what changes they need to make, as well as how to achieve them. A systematic and disciplined process to address resistance builds workforce resilience, allowing changes to occur seamlessly.
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Delphi: Driving Performance With Teams
Although it’s only six years old, Delphi, a provider of mobile electronics and transportation components and systems technology, has nearly a century of history behind it. The organization was part of automobile manufacturer General Motors until it was spun off into a separate business in 1999 with the slogan “Driving automotive technology where it’s never…
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Bob Mann: Harmonizing Learning at UBS
UBS harmonizes its multiple lines of business through strategic objectives of client focus, entrepreneurial leadership and organic growth. Bob Mann, global head of learning and development, makes sure the workforce stays in tune.
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Talent Shortages Give Organizations a Handicap
Technology and talent work great together, but only when both are fully integrated and up to the tasks our rapidly changing, global business environment can offer. A new research study, “The Leadership Benchstrength Challenge: Building Integrated Talent M
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AT&T’s Golden Age of Training
Before the term “corporate university” was common, AT&T had one. Now that the telecommunications giant has merged with SBC, a former learning professional from the company takes a look back.
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Innovative Talent Management Strategies
Despite a 5.2 percent U.S. unemployment rate, there is an acute shortage of talent. That talent consists of researchers, manufacturing specialists, engineers, educators, executives and others who can produce between 10 percent and 20 percent annual growth, or make the difference between profit and loss, according to a recent study from Deloitte Research. These individuals…
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The Changing Face of Simulations
Performance simulations can deliver dramatic results—from increasing customer satisfaction to decreasing the time needed to handle a help-desk call. As these tools evolve with technological changes, CLOs must adapt as well.
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Reporting Results: Managing Measurement
The ability to provide valid measures of success for any learning program is key to achieving support for future initiatives. Knowledge training and assessment programs can provide data in multiple formats to transform learning business operations.
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Randstad: Demonstrating Success in Learning
International staffing firm Randstad Holding, which connects approximately 250,000 provisional personnel to businesses in 17 countries every day, touts the motto, “We put people to work.” A corollary of that adage might be, “We prepare people for work.” The organization has provided professional learning programs for more than a million temporary employees, as well as…
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Connecting CLOs With the Recruiting Process
Recruiting new employees involves workforce planning, attracting new employees and getting new faces oriented to their work environment. CLOs can be valuable partners to human resources, every step of the way.








