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Sun Microsystems: Improving Customer Satisfaction Through Learning Outsourcing
In the beginning, Sun Microsystems Inc. (Sun) did it all when it came to customer education. Its learning professionals designed and developed training and delivered it in Sun’s classrooms. Of Sun’s roughly 35,000 employees, some 1,400 were dedicated to the educational space. Eventually, top management wanted to know something: Why wasn’t Sun, a partner-driven company,…
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Saba Acquisition of THINQ Offers Customers Road Map for Strategic HCM Solutions
Over the next 60 days Saba, a global provider of human capital management solutions, will finalize the bits and pieces necessary to acquire privately-held THINQ, a leading vendor of enterprise learning management systems.
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Improving Strategic Implementation From the Middle
Middle managers are the engine of the business. CLOs must have strategies and programs in place to strengthen this mission-critical group.
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Finding the Client-Vendor Balance
When outsourcing learning content and solutions, a transparent process ensures a successful relationship.
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Building an Intuitive Organization
Now’s the time to incorporate intuitive competencies and build collaborative intuition into business processes.
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Business Process Outsourcing: Pros & Cons
Recent statistics forecast that the learning outsourcing market will grow to $20 billion over the next few years, but what does that mean for training and development? The pros and cons must be considered before taking the leap.
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SwedishAmerican Health System: Importing Learning Processes
SwedishAmerican Health System, a nonprofit organization with 15 facilities in northern Illinois and southern Wisconsin, has to educate about 3,000 employees on new techniques and products in the field of medicine, changing government and industry relations, and company policies and procedures. The health care company’s structure and available resources for workforce learning present further challenges…
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The CLO’s Role: What’s Next?
Once your run in the CLO position is complete, what’s next for your career? It’s a question mostly whispered over lunches, at conferences or on private phone calls, but it’s also a question every CLO needs to answer. The fact is, the average tenure for a CLO these days seems to be about three years—roughly…
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Critical Characteristics for CLO Success
The CLO’s role in the company is still fluctuating, but best practices are emerging. To earn a seat at the executive table, learning leaders must take a proactive stance and shape their own futures.
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Boeing’s Bonnie Stoufer Helps Learning Take Flight
Boeing jetliners carry millions of passengers around the globe on a daily basis. Bonnie Stoufer, vice president for learning, training and development at Boeing, helps learning take flight for a workforce of 155,000.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
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