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Scotiabank: Cashing In on a Community of Learning
Many companies embrace a centralized learning model to offer learning and development opportunities to their various employee populations. Scotiabank, which offers retail, commercial, corporate and investment banking services to millions of customers arou
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Communicating Across Cultures
Congratulations! Your company has entered the global marketplace. Now you must teach your staff how to communicate with one another and with clients. The need to communicate effectively across cultures in a global marketplace has never been more important
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Keeping Vacation Time Stress-Free: The Art of Crucial Conversations
With the joy of vacation time comes a fair amount of stress at work. The wheel of the learning and development machine and the needs of the enterprise workforce don’t stop turning while you’re out.
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LandAmerica: Selling a New Learning Structure
About five years ago, LandAmerica Financial Group Inc. changed its historically franchise-based operations style and molded its decentralized structure into a centralized, streamlined corporate entity with standardized processes and procedures.
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Looking Forward: The Learning & Development Industry in 2006
Each year brings with it a mix of new potential challenges and solutions for chief learning officers everywhere. With 2006 upon us, IDC asked Chief Learning Officer magazine’s Business Intelligence Board which areas of the learning and development industr
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Leveraging Technology for Improved Sales Performance
How can you measure the impact of technology and training on business, and more particularly, the sales function? The past 10 years have introduced e-mail, Web meetings and customer relationship management (CRM) software to businesses at a blistering pace, and while millions of dollars are being invested in various IT systems and initiatives, quantifying it…
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Running for the Ribbon
Performance matters! The stock market pays for business performance, and each of us is paid for our personal performance. As learning professionals, our efforts are aimed directly at helping others grow and perform at their best, yet the systems we use to
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Medica: Talent and Learning Management to Support Growth
Medica, a nonprofit and independent provider of health plans in Minnesota and a growing number of adjoining counties in the upper Midwest, continues to be one of the United States’ fastest-growing health plans.
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Dell: Winning Through Succession Management
For more than 20 years, Dell has continued to surpass its competitors, gain revenue and expand its customer base through innovative computing products and services, a customer-focused direct business style and a unique culture. However, the key to Dell’s
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Learning Trends to Watch in 2006
As we enter 2006, how will our priorities change? Here are four trends to watch. Delivery for the ’Net Generation Today’s college students, dubbed the ’Net generation, born between 1980 and 1994, will be entering the workplace in a few years.







