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Learning Innovations: Bronze Award
Joy W. Hunter Dean and Chief Learning Officer Department of Veterans Affairs Learning University As Dean of the Department of Veterans Affairs Learning University (VALU), Joy W. Hunter is responsible for the training and career path development of more than 220,000 employees at 1,300 locations. Today, the department is experiencing unusual challenges resulting from an…
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Leading Business Change: Bronze Award
Jane Dowd Chief Learning Officer Evanston Northwestern Healthcare As head of learning and development, Evanston Northwestern Healthcare Chief Learning Officer Jane Dowd played a major role in changing the record-keeping arrangement for the organization from a disjointed, paper-based collection of files to an integrated and quick electronic system to improve customer service. During the implementation…
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Simply the Best
We’re living in a society that appreciates individual and team performance, and we’re living in a society that has determined numerous avenues to honor achievement. From rookie athletes to veteran movie stars, from educators to entrepreneurs, there’s an awards program to stand up and take notice of success. Why should our industry be any different?…
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Managing Performance Through Learning
Education is important to the organization’s advancement, but the CLO must go beyond learning offerings to ensure education is designed to improve individual and organizational performance.
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Advanced Learning Technologies: Supporting Performance
Despite learning delivery advances, most organizations still follow a traditional learning model. As a result, information is not always available at the time of need. Technology solutions offer anytime education.
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The Business Singularity
The structure of business, the role of workers and the architecture of software are changing before our very eyes. Business is morphing into flexible, self-organizing components that operate in real time. Software is becoming interoperable, open, ubiquitous and transparent. Workers are learning in small chunks delivered to individualized screens at the time of need. Learning…
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The CLO’s Critical Role: Nine Areas for Action
After presenting chief learning officers with a self-assessment in his last column, Jack Phillips offers nine action areas to help improve the learning organization and connect it to business goals and strategy.
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CornerStone Propane: Nurturing Diversity With Perceptual Styles Training
Built principally through acquisitions, Cornerstone Propane had a diverse workforce with a wide range of philosophies. Perceptual styles training helped establish a common thread of understanding and purpose.
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Boardroom Imperative: Ten Questions Senior Management Should Ask About Enterprise Learning
The Boardroom Imperative provide a quick yet comprehensive guide on getting up to speed on corporate learning. It answers the ten key questions the Board should be asking, with explanations and recommendations. It is addressed primarily to Boards and seni
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Jane Hutcheson: Banking on a Learning Culture
Today’s learning must keep up with business demand and strategy. As vice president of learning and development for Toronto Dominion Bank Financial Group, Jane Hutcheson ensures education is a top-priority investment.


