Continuous Learning and Workforce Engagement

Continuous Learning and Workforce Engagement

At the start of each season, legendary professional golfer Jack Nicklaus would seek out the man who had been his coach and mentor since his early teens, and he would relearn the sport, from the very beginning.
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Dec 28, 2005
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LandAmerica: Selling a New Learning Structure

About five years ago, LandAmerica Financial Group Inc. changed its historically franchise-based operations style and molded its decentralized structure into a centralized, streamlined corporate entity with standardized processes and procedures.
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Dec 28, 2005
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Looking Forward: The Learning & Development Industry in 2006

Each year brings with it a mix of new potential challenges and solutions for chief learning officers everywhere. With 2006 upon us, IDC asked Chief Learning Officer magazine’s Business Intelligence Board which areas of the learning and development industr
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Dec 28, 2005
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Leveraging Technology for Improved Sales Performance

How can you measure the impact of technology and training on business, and more particularly, the sales function? The past 10 years have introduced e-mail, Web meetings and customer relationship management (CRM) software to businesses at a blistering pace, and while millions of dollars are being invested in various IT systems and initiatives, quantifying it…
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Dec 28, 2005
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Building Goodwill to Last the Year Through

You don’t often hear about employees returning holiday cash or check bonuses, but research indicates that non-monetary, more personal gifts may have a greater, longer lasting impact on employees. Further, Beverly Kaye, founder and CEO of Career Systems In
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Dec 21, 2005
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Utilization of Marketing Resources – BRONZE: Melissa Baddeley, CLO & Vice President, Learning, Coast Capital Savings

Melissa Baddeley, CLO and vice president of learning for Coast Capital Savings, the second-largest credit union in Canada, has held that title since September 2004, when the C-level position was created to stress the importance of learning’s role within the organization. Baddeley and her team developed Coast U to ensure that all Coast Capital Savings’…
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Dec 20, 2005
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Utilization of Marketing Resources – SILVER: Suellen Roth, Vice President, Global Policy, Compliance, Diversity & Avaya University, Avaya

As vice president of global policy, compliance, diversity and Avaya University for Avaya, Suellen Roth has engaged the company’s learners with Madison Avenue savoir-faire. “Companies don’t release products without advertising them, so why should CLOs release learning programs without promoting their value?” she asked. “If CLOs want to create a learning program that is going…
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Dec 20, 2005
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Utilization of Marketing Resources – GOLD: Maureen McCormick, Director, Learning & Development, University of Iowa

The idea of using marketing techniques to create interest in learning and development activities is not a new one. However, effectively deploying marketing resources to increase learning and development dollars and then stretching those dollars into more opportunities to serve the University of Iowa’s population of 42,000 faculty, staff and students, not to mention thousands…
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Dec 20, 2005
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Strategic Alignment – BRONZE: Donald Vanthournout, Associate Partner, HR, Accenture

Accenture understands better than most how important strategic alignment can be to the realization of key business objectives. With this central purpose in mind, the company created a Capability Development organization, led by Donald Vanthounout, associate partner, HR, where learning builds the critical people skills that enable organic growth of the business and facilitate execution…
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Dec 20, 2005
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Learning Innovations – SILVER: Ted Hoff, Vice President, Learning, IBM

When IBM Vice President of Learning Ted Hoff joined the company four years ago and began to actively leverage work on IBM’s On Demand Learning capabilities, one of his first stops was the sales department. To strengthen sales and ensure that there was an expansive role for sales learning at IBM, Hoff worked closely with…
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Dec 20, 2005
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