Have you ever seen a general cry? Well, I haven’t either, but I’ve seen one give a heartfelt speech, relinquishing a crown he wore proudly to a worthy successor. And while his kind words might not have filled all eyes in the audience with tears, he c

The company’s credit analysts are long-term employees accustomed to doing things in a methodical and often lengthy fashion. They viewed their role as gatekeepers preventing risky deals from being written, rather than facilitators looking for creative ways

Can enterprise learning help create more engaged workers? Many companies hope so, because the news lately has not been encouraging. In the most recent Gallup Q12 survey, for example, 73 percent of workers described themselves as disengaged or actively dis

The business culture we live and work in has “softwared” us for mediocrity. To be mediocre is to fall far short of our potential. The startlingly gifted “hardware” we each have—a body, mind, heart and spirit—is rarely called upon to do much more than fulf