-
Are You Measuring the Right Things?
There is a saying in business: What gets measured gets done. Organizations that effectively manage their measures achieve superior results. In all sectors, leaders use measures to drive organizational improvement and outperform their competitors. Howeve
-
Cingular Wireless: Driving Alignment Through Simulation
After Cingular Wireless acquired AT&T Wireless in October 2004, it was critical for the newly integrated workforce to understand and align around the company’s three-year business goals. But in order to accomplish this feat in an efficient man
-
The Nexus of Learning: The Intersection of Formal and Informal Education
In the beginning, there was learning, and it was unstructured. From the primordial ooze of early man’s brain came the concept of on-the-job training.
-
Job Descriptions With Legs
The Industrial Age is giving way to the Knowledge Age, and leaders must welcome the shift instead of resisting it.
-
Trends and Tactics
We’ve recently been through another New Year celebration, and once again I’ve noticed the deceptively obvious: Unless there’s a major snowstorm overnight on Jan. 1, one year looks pretty much like the next.
-
Scotiabank: Cashing In on a Community of Learning
Many companies embrace a centralized learning model to offer learning and development opportunities to their various employee populations. Scotiabank, which offers retail, commercial, corporate and investment banking services to millions of customers arou
-
Communicating Across Cultures
Congratulations! Your company has entered the global marketplace. Now you must teach your staff how to communicate with one another and with clients. The need to communicate effectively across cultures in a global marketplace has never been more important
-
Keeping Vacation Time Stress-Free: The Art of Crucial Conversations
With the joy of vacation time comes a fair amount of stress at work. The wheel of the learning and development machine and the needs of the enterprise workforce don’t stop turning while you’re out.
-
LandAmerica: Selling a New Learning Structure
About five years ago, LandAmerica Financial Group Inc. changed its historically franchise-based operations style and molded its decentralized structure into a centralized, streamlined corporate entity with standardized processes and procedures.
-
Looking Forward: The Learning & Development Industry in 2006
Each year brings with it a mix of new potential challenges and solutions for chief learning officers everywhere. With 2006 upon us, IDC asked Chief Learning Officer magazine’s Business Intelligence Board which areas of the learning and development industr