Black and Hispanic employees are more skeptical than their white colleagues that performance on the job will lead to career advancement, according to a national telephone survey by Novations Group, a global consulting organization based in Boston.

While 73 percent of recently surveyed companies said they have an employee-recognition program, most are unsure of how well-satisfied their employees are with the program.

Xactly Corp., a provider of automated, on-demand sales compensation management, is working on a strategic alliance with RightNow Technologies.

Digital Fairway Corp., a provider of communications management software and automated end-to-end service delivery solutions, has launched the Provergent Communication Services Management Suite.

More than a third of senior executives and managers have a high degree in stress tolerance, according to the results of on a new survey.

The International Association of Outsourcing Professionals has partnered with the University College of Syracuse University to launch an online version of the Certified Outsourcing Professional Master Class.