Property and casualty insurer CNA’s knowledge and learning group is charged with bringing learning and development initiatives to approximately 11,000 employees in North America and Europe. As many of these employees are highly specialized, developing and delivering applicable, first-rate educational content can be demanding, but Tom Hilgart, vice president of the knowledge and learning group,…
A tale of three business leaders with one thing in common: First, there’s the chief learning officer, or similarly titled executive, in an organization’s learning division. CLOs work daily to develop, grow and maintain crucial skills. Then, there’s the human resources executive. HR leaders ensure the company is staffed at the right levels, and that…
Savvy CLOs are poised to close the next learning gap—enterprise learning governance. The key to success is understanding people processes and knowing how to leverage organizational disciplines effectively.
Even medium-sized companies can go global. Hyperion is a leading enterprise software provider of business performance management solutions. The company employs approximately 2,400 people in 20 countries and manages a network of more than 600 partners worldwide that help install and support the company’s specialized solutions. It serves more than 9,000 customers–including 91 of the…
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Ted Hoff Vice President, Learning IBM The Role of the Manager@IBM program, developed by IBM Vice President of Learning Ted Hoff, is a superlative example of how to build effective alliances between business units and outside organizations. The initiative is significant not only for what it teaches, but also in its sheer scope: The Role…
Ted Hoff Vice President, Learning IBM With some 325,000 employees around the world, any single learning program or initiative that could impact the entire IBM workforce would have to be incredibly large in size and scope. Yet, in effect, that’s precisely what IBM Vice President of Learning Ted Hoff and his team did when they…
Nick van Dam Global Chief Learning Officer Deloitte Under the leadership of Global Chief Learning Officer Nick van Dam, who was recently promoted to global chief learning officer of the entire Deloitte Touche Tomatsu organization, Deloitte’s Consulting division teamed up with learning providers like Saba, SkillSoft and Centra to provide a bleeding-edge, high-tech learning infrastructure.…
Mitchell Chazan Chief, E-Learning Services Internal Revenue Service As Chief of E-Learning Services for the Internal Revenue Service (IRS), Mitchell Chazan is responsible for continuing education for the organization’s nearly 100,000 employees. To help reach this large, dispersed workforce, Chazan worked with Centra to plan and implement a virtual learning environment in less than one…


