Over the years, I’ve reviewed many planning documents for learning organizations of all shapes and sizes. Most are internally focused and detail staff resources, budgets, planned technology purchases, planned programs and new courses. Missing in most is a strong business perspective — the outward view that brings business credibility to the learning organization. Effective business…

Recent statistics forecast that the learning outsourcing market will grow to $20 billion over the next few years, but what does that mean for training and development? The pros and cons must be considered before taking the leap.