Developing direct reports is the responsibility of each and every supervisor. Succession planning provides a direct and easy-to-follow model for strategic talent management. Viewing employee development from the organizational perspective of succession pl
Recently, Chief Learning Officer magazine put together and distributed a four-page survey seeking perceptions of current and subsequent issues affecting the future directions of CLOs. Although comprehensive and detailed, the survey wisely invited responde
Businesspeople often ask us what it takes to survive and profit in competitive and volatile market conditions. The common solution is to offer improved products and services. This is partially true. However, improvements are only the expected results, not
With increasing pressures to provide more return on investment for their training initiatives, many organizations are taking a more strategic view of vendor relationships and outsourcing. Synonymous primarily with software services and back-office process
With an identified need for leadership training at the store-manager level, Gap Inc. implemented a leadership-training program called Leadership Training for Supervisors (LTS). This program focused on supervisory and leadership skills—how to influence and
Fujitsu Siemens Computers was formed in 1999 through a joint venture of Fujitsu Limited and Siemens AG. It is Europe’s leading computer company, offering a range of computer technology and IT infrastructure solutions. But with thousands of employees speak
Norwich Union is part of Aviva, the world’s seventh largest insurer and the biggest in the United Kingdom. Formed by the merger of several large insurance companies in the late ’90s, Aviva has premium income and investment sales of more than $50 billion a
Today’s successful organizations must focus on aligning learning and employee development with strategic initiatives. To achieve this goal, learning activities must be integrated into the business processes that drive organizational performance.
Presented by Patti P. Phillips, Ph.D. In today’s learning environment, it is not enough to claim a program’s impact on key business measures. Executives want to see the money! Calculating […]
Presented by Patti P. Phillips, Ph.D. Conducting an evaluation using a particular methodology is one thing; integrating the methodology so that it is sustained for the long term is something […]


