Jay Cross is CEO of Internet Time Group and a thought leader in informal learning and organizational performance.
If line leaders don’t think learning has value, they will not be loyal to the function.
Return to treating people like people instead of cogs in a machine, writes CLO columnist Jay Cross.
Grappling with blazing-fast change requires a new vocabulary. Here are a few phrases from a CLO survival guide that you may find useful.
Jay Cross is CEO of Internet Time Group and a thought leader in informal learning and organizational performance. He can be reached at editor@clomedia.com.
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Ultimately, you’re responsible for the life you lead. It’s up to you to learn what you need to succeed. That makes you responsible for your own knowledge management, learning architecture, instructional design and evaluation.