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Working Wise, Working Together
You don’t need me to tell you that collaboration is key to your way of doing business. That’s a lesson that most of us learned early in our careers, and I’d wager learning executives like yourselves were early adopters. Executives and managers all interac
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Realizing the ‘Value Imperative’
Be at the planning table. Demonstrate business impact. Increase shareholder value. Impact the balanced scorecard. These are the words I continue to hear from the leaders of learning and development. Wall Street expects companies to grow their profitabilit
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Training/Learning: What Fits Your Company?
Imagine being at the helm of a good-sized sailing yacht. The calm has given way to strong wind gusts, fog and stormy seas. You must rely on the skills of the crew, limited resources, navigation equipment and common sense to safely guide you and your crew
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E-Learning Drives Growth at First Data
Corporations attempting to implement aggressive revenue growth goals find it necessary to work powerfully from within to implement the changes that will bring these goals to reality. Creating change, managing change, directing change—these are the actions
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Development as a Retention Tool
In today’s volatile economy, corporations are continually looking for innovative ways to enhance shareholder value and improve bottom-line results. While there have been a variety of strategies implemented to achieve these goals, successful organizations
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Moving From Learning to Performance
A more effective way of transferring what was learned during training to on-the-job performance may require a change in the way we think about what learning is. For many, learning is defined as “acquiring new knowledge.” In today’s results-oriented world,
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Learning as a Marketing Tool
Welcome to Chief Learning Officer magazine. I returned from my sabbatical just in time to read the first issue. The magazine has certainly carved out a stimulating dialogue between CLOs […]
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The Killer App for Managing Talent
“The most valuable asset of a 21st-century institution, whether business or nonbusiness, will be its knowledge workers and their productivity.” – Peter Drucker, “Management Challenges for the 21st Century”
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United States Postal Service: Delivering Workforce Development
Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds. –Inscription on the General Post Office, New York City […]
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Fred Harburg–Connecting Motorola with Learning
If you have the chance to read Fred Harburg�s resume, you�ll find a rather impressive listing of positions. Prior to becoming chief learning officer and president of Motorola University, Harburg�s past boasts organizations like IBM, Saturn, Disney,