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Strategic Alignment – BRONZE: Donald Vanthournout, Associate Partner, HR, Accenture
Accenture understands better than most how important strategic alignment can be to the realization of key business objectives. With this central purpose in mind, the company created a Capability Development […]
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Learning Innovations – SILVER: Ted Hoff, Vice President, Learning, IBM
When IBM Vice President of Learning Ted Hoff joined the company four years ago and began to actively leverage work on IBM’s On Demand Learning capabilities, one of his first […]
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Leading Business Change – SILVER: Michael E. Pollard, Chief Learning Officer, Regions Financial Corp.
When Regions Financial Corp. acquired Union Planters in early 2004, the new company faced post-merger integration challenges, but CLO Michael Pollard understood that he and his team would play a […]
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Achieving Impact – BRONZE: Nicholas Mantia, Senior Vice President & CLO, HomeBanc Mortgage Corp.
Learning and development programs have the potential to significantly impact organizational performance. HomeBanc Mortgage Corp., which operates in Florida, Georgia and North Carolina, is a case in point. CLO and […]
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Achieving Impact – GOLD: Rob Lauber, Executive Director, Learning Services, Cingular Wireless
Mergers and acquisitions are challenging under most circumstances, but when more than 46 million customers, over 100,000 employees and a 20-day transition period are a part of the mix, an […]
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Editor’s Letter – Saluting the Best
Have you ever seen a general cry? Well, I haven’t either, but I’ve seen one give a heartfelt speech, relinquishing a crown he wore proudly to a worthy successor. And while his kind words might not have filled all eyes in the audience with tears, he c
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DaimlerChrysler Services Mexico: Improving Customer Service Training
The company’s credit analysts are long-term employees accustomed to doing things in a methodical and often lengthy fashion. They viewed their role as gatekeepers preventing risky deals from being written, rather than facilitators looking for creative ways
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Schneider Electric: Global Awareness Enhances Communication Value
Schneider Electric is a global leader in electrical distribution, secured power and automation management. Business growth has created an operations shift from cost control to talent management, and this new focus has made it essential for the company to
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Talent in China: Developing Professionals to Fill Growing Demand
Despite a population of 1.3 billion, a growing number of global companies are experiencing significant challenges attracting and retaining talent in mainland China. Leading companies respond to this challenge by providing their people with extensive learn
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An Engaged Workforce Starts With Engaged Learners
Can enterprise learning help create more engaged workers? Many companies hope so, because the news lately has not been encouraging. In the most recent Gallup Q12 survey, for example, 73 percent of workers described themselves as disengaged or actively dis