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Working Partners: The CLO and Executive Team
There’s no “I” in success. A smart CLO knows that developing a strong relationship with their executive team is critical to the success of an organization’s learning and development programs. Our […]
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Fidelity Investments to Acquire TEDS
As the outsourcing of human resources functions continues to grow, the outsourcing of specific learning functions grows with it. New evidence of this growth is Fidelity Investments’ announcement that it […]
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The Importance of Section 508 Compliance
Chief learning officers and learning executives are tasked with ensuring that their entire audience of employees, partners and leaders has access to the learning that is imperative to business success. […]
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Washington Metro Transit Police: Managing Training
It was a Sarin gas attack by members of a cult that ultimately killed 12 people and sickened more than 5,000, in a subway station, that led many transit authorities in the world to adjust their practices, their processes and their training.
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Making Sense of Human Capital Economics
For years HR professionals have struggled to bring economic rigor to measurement and decisions about people development and management. One familiar measure has been return on investment (ROI), for example, ROI of training. But like many such metrics, ROI
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Cliff Purington: Education Blasts Off at Rockwell Collins
Spend a few minutes with Cliff Purington, director of learning and development for Rockwell Collins, and you’ll meet a different kind of chief learning officer. Purington’s got the right pedigree—reared in organizational development—and demonstrable talen
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Docent and Click2learn to Merge
Click2learn and Docent Inc., both leaders in the business performance and learning market, announced last week that they will merge into one company that will be a clear industry leader […]
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Deb Capolarello: Managing Culture Change at MetLife
With a career history that includes multiple cross-functional roles, Deb Capolarello, senior vice president and chief learning officer for MetLife, knows the value of varied experience.
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Knowledge Workers in the Dark
As we move from the industrial economy of the past into a knowledge economy, we are faced with a striking and unexpected new challenge. Unlike workers of the past, whose work was clear and well defined, today’s knowledge workers are “in the dark” much of
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Managing Education to Maximize Impact
Many years of evaluating many training initiatives in many different companies has made one fact very clear: Sometimes training works very well to help achieve business results, and sometimes (unfortunately many times) it does not. It is also becoming cle