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Gap Inc.: Using All Four Levels of Evaluation
With an identified need for leadership training at the store-manager level, Gap Inc. implemented a leadership-training program called Leadership Training for Supervisors (LTS). This program focused on supervisory and leadership skills—how to influence and
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Fujitsu Siemens Computers: Processing Learning Success
Fujitsu Siemens Computers was formed in 1999 through a joint venture of Fujitsu Limited and Siemens AG. It is Europe’s leading computer company, offering a range of computer technology and IT infrastructure solutions. But with thousands of employees speak
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Norwich Union: Cutting Contracting Costs
Norwich Union is part of Aviva, the world’s seventh largest insurer and the biggest in the United Kingdom. Formed by the merger of several large insurance companies in the late ’90s, Aviva has premium income and investment sales of more than $50 billion a
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The Evolution of the CLO
Today’s successful organizations must focus on aligning learning and employee development with strategic initiatives. To achieve this goal, learning activities must be integrated into the business processes that drive organizational performance.
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Moving from Impact to ROI
Presented by Patti P. Phillips, Ph.D. In today’s learning environment, it is not enough to claim a program’s impact on key business measures. Executives want to see the money! Calculating […]
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Implementing and Sustaining ROI
Presented by Patti P. Phillips, Ph.D. Conducting an evaluation using a particular methodology is one thing; integrating the methodology so that it is sustained for the long term is something […]
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Create a Compelling Scoreboard
People play differently when they’re keeping score. Have you ever watched a street game—basketball, hockey, football—when the players were not keeping score? Players tend to do whatever they want, the game stops for a few jokes, and the playing is not ver
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Past CLO Learning in Practice Awards
2005 Learning In Practice Awards 2004 Learning In Practice Awards
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Chief Learning Officer for What?
In charting a new course for the chief learning officer, many complex issues should be addressed and indeed the position should be the most productivity-critical one within an organization. The following areas include some that are often neglected and oth