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The Changing Face of Simulations
Performance simulations can deliver dramatic results—from increasing customer satisfaction to decreasing the time needed to handle a help-desk call. As these tools evolve with technological changes, CLOs must adapt as well.
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Reporting Results: Managing Measurement
The ability to provide valid measures of success for any learning program is key to achieving support for future initiatives. Knowledge training and assessment programs can provide data in multiple formats to transform learning business operations.
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Randstad: Demonstrating Success in Learning
International staffing firm Randstad Holding, which connects approximately 250,000 provisional personnel to businesses in 17 countries every day, touts the motto, “We put people to work.” A corollary of that […]
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Envision Greatness
In these ongoing meditations on how to develop leaders, I’m struck by the need to teach leaders to see people as they really are. I don’t mean just taking stock […]
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Preparing for Baby Boomer Retirement
With nearly 83 million baby boomers nearing retirement age, the U.S. workforce faces a massive knowledge drain beginning in approximately six years. What will the exit of this generation mean for your organization?
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Connecting CLOs With the Recruiting Process
Recruiting new employees involves workforce planning, attracting new employees and getting new faces oriented to their work environment. CLOs can be valuable partners to human resources, every step of the way.
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Banco Popular: Connecting a Workforce to Learning
Banco Popular North America began its tradition of providing banking services to the under-served in Puerto Rico in 1893. Now, Banco Popular has approximately 2,000 employees in California, Florida, Illinois, […]
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Turning Negative Results Into Positive Change
What happens when your ROI evaluation produces disappointing results? Is the CLO’s job on the line? Here are 11 ways to transform negative results into positive improvements.
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In Global Business, English Is Not Just for Americans
Last week, we discovered that corporate leaders often suffer from a fear of public speaking. Now, it looks like the English language itself is a problem. Specifically, the world of business has spread so far and so fast that communication has become an is
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Bell Canada’s Mary O’Hara Connects the Workforce to Learning
Mary O’Hara, vice president of people development for Bell Canada, takes a holistic approach to the learning curve for Canada’s largest communications company. Pride, trust, intuition and more lead to performance excellence.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
