The COVID-19 pandemic has given us many lessons; perhaps the biggest lesson for Learning and Development professionals is that, in our industry, the music has stopped and we’re all scrambling for a chair, adopting quick-fix measures and marking the problems solved. But at the heart of our knee-jerk reactions and band-aid learning solutions is a […]
Bedrooms that double as offices. Cases of White Claw stacked to create standing desks. Children, pets and spouses as new co-workers. During this worldwide crisis, our authentic selves show up – whether we want them to or not! So, what can we learn and how can we embrace this temporary disruption to the status quo? […]
Bedrooms that double as offices. Cases of White Claw stacked to create standing desks. Children, pets and spouses as new co-workers. During this worldwide crisis, our authentic selves show up – whether we want them to or not! So, what can we learn and how can we embrace this temporary disruption to the status quo? […]
Like many learning professionals, you may have responded to the COVID-19 crisis by quickly converting your most important instructor-led programs for virtual delivery. This emergency response made sense. But now we’re a couple months into the new world of physical distancing, and perhaps all those Zoom sessions are losing their appeal. Getting “back to normal” […]
Like many learning professionals, you may have responded to the COVID-19 crisis by quickly converting your most important instructor-led programs for virtual delivery. This emergency response made sense. But now we’re a couple months into the new world of physical distancing, and perhaps all those Zoom sessions are losing their appeal. Getting “back to normal” […]
During turbulent times like this, you hear many people talk about the “resistance to change” and how this phenomenon impairs an organization’s ability to rapidly adapt and respond. The problem with this mentality is that it assumes change is unwelcome, difficult and instinctively avoided by people. But the more neuroscientists learn about the working of […]
During turbulent times like this, you hear many people talk about the “resistance to change” and how this phenomenon impairs an organization’s ability to rapidly adapt and respond. The problem with this mentality is that it assumes change is unwelcome, difficult and instinctively avoided by people. But the more neuroscientists learn about the working of […]
Every business is working its way through disruption right now. Retail stores and restaurants are at limited capacity or remain closed. Grocery stores are ramping up click-and-collect to support record high sales. Contact center agents are working from home. They’re all searching for their next normal as they prepare for the long-term impact of the […]
Every business is working its way through disruption right now. Retail stores and restaurants are at limited capacity or remain closed. Grocery stores are ramping up click-and-collect to support record high sales. Contact center agents are working from home. They’re all searching for their next normal as they prepare for the long-term impact of the […]
Online education has become the reality for nearly everyone – in school and at work. In many ways, this is an acceleration of trends already in place. But what will be the long-term effects of our move to virtual learning? In this conversation, we’ll explore the future of workplace learning and what it will look […]