2020 has been a particularly challenging year, but the job of leading in the face of hardship never goes away. In this session, Snow Academy founder Shane Snow breaks down the surprising psychology of good crisis leadership, how to maintain people’s trust when things are going wrong, and how to deliver news that people don’t want to hear (but need to). Snow will connect this business psychology research to ancient philosophy to teach how you can better deal with leadership dilemmas when the stakes are high—based on original research and work with top leaders of companies and government organizations around the world.