Building an Exceptional Learner Experience: How Blizzard Entertainment Facilitates User-Centric Development for its Worldwide Teams

Blizzard Entertainment’s ever-growing learning requirements, need for accurate training documentation and tracking, and expanding global employee population created an urgency for a learning solution for the entire enterprise. The integration, implementation, and consistent systems approach would prove essential in ensuring a development experience that is seamless, easy to navigate, and provides exactly what the employee wants…immediately! In this session, Lowell Doringo will share Activision Blizzard’s story of how the organization evolved to a learning culture that is a continuously growing, adapting, and service-providing for all of its employees.

In this session, you will discover:

How to best prepare, organize, and present your department’s learning content in a new learning systems to best benefit admins and users alike.
The importance of a user-friendly UX design to help attract learners to keep coming back time and time again.
Marketing techniques that will help increase the traffic and usage of learning tools across your employee base.