Site Staff
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American Standard: Tracking the Bottom-Line Impact
American Standard may be best known for its white porcelain toilets, but the Piscataway, N.J.-based corporation encompasses far more. In fact, plumbing products account for barely a quarter of the annual revenues of American Standard Cos., an organization
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Xerox Global Services Drives Quality With Six Sigma
Corporate learning serves the organization best when it ties in with company-wide goals and initiatives.
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Simulations: What Do You Need to Know?
Have you been hearing all of the talk about simulations? It seems that the focus of every learning analyst and recent industry magazine article is software simulation. There are simulation shootouts at conference events, white papers from one e-learning g
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Pitney Bowes: Transformation for Success
Since its beginnings in 1920 when Arthur Pitney and Walter Bowes invented the postage meter, Pitney Bowes has evolved into a $4.1 billion global provider of integrated mail and document management solutions. It’s hard to believe that a company whose produ
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CompuCom: Investing in Certified Solutions
Certification programs exist in many disciplines, from car mechanics to airline pilots, from accountants to nurses. But in few industries is certification so heavily relied upon as it is for Information Technology (IT) professionals. For these technologic
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Outsourced Learning: Improving the Strategic Role of Training and Development
For many years, senior training and development managers have had to work hard to prove that they can play a truly strategic role within their organizations, often in vain. That is, until recently. Due to a confluence of events, things are beginning to ch
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The Value of Performance Simulations
Your business might be at risk due to training that may not deliver all of the skills that your employees need and assessments that may not always test whether they have acquired these skills. Simulations can play an important role in reducing this risk.
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Bridging the Apathy Gap
It’s probably safe to say that you are already a true believer. You believe that learning, knowledge management and investing in human capital leads to competitive advantage in this rapidly changing information economy, right? And your peers and colleague
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The CLO’s Role
Chief Learning Officer magazine is now among the handful of publications I keep in my office. One of our clients is considering creating a CLO position, and we are starting […]
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Correction
A case study in the March issue of Chief Learning Officer magazine failed to differentiate Captain D’s from Shoney’s. Captain D’s is a division of Shoney’s. Chief Learning Officer regrets […]