Site Staff
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McDonald’s Focuses on Customer Service
Chris Lyons and Diana Thomas of McDonald’s Corporation share how the fast food company’s focus on customer service training has led to 23 consecutive quarters of growth.
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Rollins/Orkin’s David Lamb on the CLO’s Role in Talent Management
To listen to this Chief Learning Officer podcast, click here.
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Alignment Is Everything
An ill-defined sense of alignment can cripple the ability to bring energy and resources to bear on long-term economic development.
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The Dark Side of the Retirement Bubble
The economic downturn has given organizations a short-term reprieve from the looming talent crunch.
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Diving Into Learning and Talent Management
To meet the demands created by rapid growth and a worldwide workforce, Oceaneering International integrated learning and talent management systems.
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Contract Workers: To Train or Not to Train?
Many companies are faced with a critical training question as contract workforce continues to grow.
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Spring 2009 Chief Learning Officer Symposium Begins
Miami Beach, Fla., April 6 – Today, Dr. Jack J. Phillips, chairman of the ROI Institute Inc., opened the three-day Spring 2009 Chief Learning Officer Magazine Symposium…
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Siding With Right Brain Learning
When you were in college, did you ever scoff at fellow students who took classes like weaving or sculpting?
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HumanCapitalMedia.com Launches New Supplier Directory
New directory offers access resources and suppliers in the human capital industry.
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HumanCapitalMedia.com Launches ProviderDirectory
A New, Comprehensive Directory of Suppliers in Human Capital Industry