Kellye Whitney
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How to Talk to the ‘Big Dogs’
There’s a way to talk to the senior executives in the boardroom that gets results—and there’s a way to get asked to leave. The CEO and members of the board aren’t likely to clue the inexperienced in on the proper way to handle them in a conference, but th
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Bob Mann: Harmonizing Learning at UBS
UBS harmonizes its multiple lines of business through strategic objectives of client focus, entrepreneurial leadership and organic growth. Bob Mann, global head of learning and development, makes sure the workforce stays in tune.
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Talent Shortages Give Organizations a Handicap
Technology and talent work great together, but only when both are fully integrated and up to the tasks our rapidly changing, global business environment can offer. A new research study, “The Leadership Benchstrength Challenge: Building Integrated Talent M
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Banco Popular: Connecting a Workforce to Learning
Banco Popular North America began its tradition of providing banking services to the under-served in Puerto Rico in 1893. Now, Banco Popular has approximately 2,000 employees in California, Florida, Illinois, […]
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In Global Business, English Is Not Just for Americans
Last week, we discovered that corporate leaders often suffer from a fear of public speaking. Now, it looks like the English language itself is a problem. Specifically, the world of business has spread so far and so fast that communication has become an is
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Bell Canada’s Mary O’Hara Connects the Workforce to Learning
Mary O’Hara, vice president of people development for Bell Canada, takes a holistic approach to the learning curve for Canada’s largest communications company. Pride, trust, intuition and more lead to performance excellence.
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Unhappy Execs, Retention Issues Plague Organizations
The anticipated, and potentially huge, skilled-workforce shortage that may appear as baby boomers approach retirement age is a hot topic among senior management these days. A recent survey by ExecuNet reveals that many executives not in line for retiremen
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Avaya: Outsourcing for Business Results
When Avaya—a global leader in business communications software, systems and services—prepared to embark on an aggressive schedule of new product launches, a key success factor was making training programs immediately […]
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Sun Microsystems: Improving Customer Satisfaction Through Learning Outsourcing
In the beginning, Sun Microsystems Inc. (Sun) did it all when it came to customer education. Its learning professionals designed and developed training and delivered it in Sun’s classrooms. Of […]
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A.G. Edwards: Learning & IT Transformation
When A.G. Edwards & Sons Inc. began a period of IT transformation—developing the new technological capabilities required for the company to grow and prosper in the coming years—the company realized […]