November 2015
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Redefining the College Degree
Competency-based higher-education programs offer degrees and credentials that may be ideally suited for working adult learners.
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Redefining the College Degree
Competency-based higher-education programs offer degrees and credentials that may be ideally suited for working adult learners.
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5 Warning Signs You’re Losing Your People
Analyze the work environment carefully to determine whether employees intend to perform, engage and remain within an organization. Analyze the work environment carefully to determine whether employees intend to perform, engage and remain within an organization.
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5 Warning Signs You’re Losing Your People
Analyze the work environment carefully to determine whether employees intend to perform, engage and remain within an organization. Analyze the work environment carefully to determine whether employees intend to perform, engage and remain within an organization.
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Learning in Practice 2015: Trailblazer Division 1
From Left: Elizabeth Bryant, James Bradford, Daniel Gandarilla Gold Elizabeth Bryant Vice President of Southwest Airlines University, Southwest Airlines Southwest Airlines had embedded learning in its individual departments for 40 years. Inconsistency and redundancy were common across the organization, and this caused inefficient resource use, increased costs and limited flexibility. When the company acquired AirTran Airways in 2011,…
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Learning in Practice 2015: Technology Division 2
From Left: Caroline Schein, Adri Maisonet-Morales, Darren Nerland Gold Caroline Schein Vice President of People and Operations Development, Boston Pizza International Inc. Boston Pizza strives to achieve the perfect guest experience. But with 367 locations across Canada, the vast majority of which are franchise owned and operated, it was difficult for the company to ensure that its 23,000…
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Learning in Practice 2015: Trailblazer Division 1
From Left: Elizabeth Bryant, James Bradford, Daniel Gandarilla Gold Elizabeth Bryant Vice President of Southwest Airlines University, Southwest Airlines Southwest Airlines had embedded learning in its individual departments for 40 years. Inconsistency and redundancy were common across the organization, and this caused inefficient resource use, increased costs and limited flexibility. When the company acquired AirTran Airways in 2011,…
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Learning in Practice 2015: Technology Division 2
From Left: Caroline Schein, Adri Maisonet-Morales, Darren Nerland Gold Caroline Schein Vice President of People and Operations Development, Boston Pizza International Inc. Boston Pizza strives to achieve the perfect guest experience. But with 367 locations across Canada, the vast majority of which are franchise owned and operated, it was difficult for the company to ensure that its 23,000…
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Learning in Practice 2015: Technology Division 1
From Left: Elizabeth Bryant, Paul Clemente, Helen Zarba Gold Elizabeth Bryant Vice President of Southwest Airlines University, Southwest Airlines “Waste not, want not” appears to be the new motto for the learning and development branch of Southwest Airlines. As recently as 2013, the company was printing out hundreds of pages for training manuals for each…
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Learning in Practice 2015: Innovation Division 2
From Left: Ann Marie Sidman, Elise James-Decruise, Stephen Dwight Gold Ann Marie Sidman Vice President of Learning and Organizational Development, General Re Corp., A Berkshire Hathaway Co. General Re Corp. had already invested $40 million in SAP software when it recognized a gap in its strategy to prepare end-user employees on the new system. With Ann Marie Sidman,…


